These terms and conditions for account deletion ("Terms") explain the process and conditions under which users can request the deletion of their account in our application ("App"). By requesting the deletion of your account, you agree to comply with these Terms.
Users can request the deletion of their account by following these steps:
1- Log in to your Green Store account.
2- Go to the menu.
3- Select the support option.
4- Scroll down to the bottom of the support view and click on delete account.
5- Select one of the reasons for wanting to delete your account.
6- Submit request.
Once the request is received, your account will be marked for deletion and will be permanently deleted within 30 days.
All personal information, usage data, and content associated with the account will be deleted from our servers. However, some data may be retained for a limited period in accordance with our data retention policies and legal requirements.
The deletion of your account is irreversible. All associated data, including your products, order history, and account settings, will be permanently deleted. You will not be able to access any App functionality that requires an active account after deletion.
We reserve the right to retain certain information for a limited period to comply with our legal obligations, resolve disputes, and enforce our agreements.
Any retained data will be handled in accordance with our privacy policy.
If you change your mind, you can cancel the deletion request within 30 days of the initial request. After this period, the deletion will be irreversible. To cancel the request, you must contact us through technical support.
We are not responsible for the loss of data resulting from the deletion of the account. It is your responsibility to ensure that you have downloaded or transferred any important information before requesting the deletion of your account.
We reserve the right to modify these Terms at any time. The modifications will be effective from the publication of the updated Terms in the App. It is your responsibility to periodically review these Terms to stay informed of any changes.